| RESERVATIONS
For
information and reservations please contact
us at 1-800-878-9986. You
can also submit your request at sales@victorytravel.com
or through our online airline reservation
system.
PAYMENTS
A
deposit of $350 per person is required in
order to commence booking and confirming
land only services requested. Since airfares
are subject to change until ticketed, an
additional deposit may be required for protecting
the price and the availability of such airfare.
Final payment will be due 60 days prior
to departure. Additional deposit requirements
may apply to specified cruises and other
special packages promoted by Victory Travel
Inc. Deposit is NON-REFUNDABLE and NON-ENDORSABLE.
Full payment is due immediately for bookings
made within 60 days of departure.
Full payment is due at the time of booking
for online reservations.
Late payments may result in cancellation.
Payment may be made by personal checks,
money orders or major credit cards. All
returned checks are subject to a $25 service
charge.
Please note : For groups of ten or more
people traveling together an additional
deposit at the time of booking may apply.
LAST
MINUTE RESERVATIONS
Victory
Travel Inc accepts last-minute reservations
based on availability, airline tariff rules
and full payment has been received. Reservations
made within 10 days of travel date are subject
to an special late booking fee of $25 per
person. Express mail charges may apply.
HOTEL
INFORMATION
Accommodations
are based on “Run-of-the-house”
basis. Room assignments are made by hotel
management upon arrival. If the hotel booked
is not available we reserve the right to
relocate the passengers to another hotel
of similar category. Hotel services and
amenities listed are subject to change without
notice and at the discretion of the hotel.
Hotel and room categories are set by each
individual hotel. Room conditions and grounds
maintenance are the sole responsibility
of the hotel. Guest services may require
additional cost payable directly to the
hotel. Hotel photos are representative only
and do not necessarily depict the actual
room in which guests will be accommodated.
Cost are based on two people sharing a twin-bedded/queen
room. For people requiring a single room
, a single supplement will be added.
AIR
TRANSPORTATION
Air
transportation (where included) is based
on contracted bulk and published fares in
economy class of service. All fares are
subject to change. Victory Travel Inc. acts
solely as an agent for the air carrier and
shall not assume responsibility for the
default of any airline carrier, nor for
the delay or cancellation of any flight.
The air carrier will determine any compensation/refund
to the passenger if applies.
MEALS
Meals
are included as specified in your selected
itinerary. All other meals are the passenger
responsibility.
TRANSFERS
AND SIGHTSEEING
Transfers
, including inter-city travel, to/from airports,
hotels are included as per itinerary. Sightseeing
and tours are operated by our local ground
tour operator and may consist of multinational
participants and multi lingual guides. Private
services may be available upon request.
The guide will be waiting for the passenger
with a sign with ihis/her name at the exit
gate at the local airport. If in any event
you cannot find the guide please contact
our local representative at the emergency
number listed in your voucher.
CAR
RENTALS
Each
car day included in the package consists
of a 24-hour period from time of pick-up.
No refund will be made on cars used for
less than 24-hour period. Any additional
rental charges beyond the hour period must
be paid by the passenger directly to the
rental car company. Passenger will be responsible
for getting the appropriated insurance such
as: collision damage waiver, personal accident
insurance. NOTE: Minimum age for rental
is 25 unless otherwise noted, a foreign
valid driver’s license and a credit
card to secure a deposit with the car rental
company are the minimum requirements to
rent a car.
HANDICAPED
FACILITIES
Victory
Travel, Inc. cannot guarantee the availability
of wheelchairs at any airport. Wheelchair
accessible rooms may be requested, but cannot
be guaranteed. Standards may vary from property
to property and country to country and are
not within control of Victory Travel Inc.
Hearing impaired travelers need confirm
availability of suitable devices with the
hotel directly. Victory Travel, Inc. is
not responsible for any accommodations that
do not comply with the ADA.
TRAVEL
VOUCHERS
Documents
will be released approximately 14 days prior
to travel. Once full payment is received.
If reservations incur scheduling changes
or revisions, the original set of documents
must be returned to us before a new set
documents is released. Please review your
airline tickets and all other vouchers to
make certain all documents are in order.
Your hotel and ground voucher(s) must be
presented to the hotel registration’s
desk and ground operator respectively upon
arrival.
Airline
flight numbers and times must be reconfirmed
with the carrier by the passenger.
Domestic
Flights: at least 24 hours before schedule
departure time. International Flights: at
least 72 hours before schedule departure
time.
Victory
Travel Inc will not be liable for any changes
or cancellations made by the carrier once
airline tickets are issued. A local ground
operator emergency phone number is included
in the vouchers to be contacted in case
of emergencies, schedule arrangements, transfers
in/out airport.
CHANGES
Once
payment is made a $50 revision fee per transaction,
plus any suppliers fees (including airline
fees and airfare increase according to the
rules of the fare type purchased), for any
changes made to dates, hotel, cruises, tours
and ground and air transportation after
payment is due. Changes made 15 days prior
to departure are subject to a $150 charge
per booking and per change. Changes are
subject to availability.
NEW
AIRLINE RULE: All travel date changes on
an airline ticket must be made before the
original departure date (subject to penalties
and exchanges fees). After the original
travel date the airline ticket has no value
if it was not used. To avoid a NO-SHOW with
the airline we highly recommend to check
in at least 3 hours prior to departure.
(Allow additional time during Holiday and
peak season)
Changes
after departure: Airfare and hotel rules
and fees apply. In addition a service fee
of $150 per change per person will be assessed.
Important:
Carnival and Revelllion packages are NON-CHANGEABLE,
NON-REFUNDABLES once payment has been made.
CANCELLATION
AND REFUND POLICY
Land
Packages and Cruises
Days prior to departure:
|
Administrative
cancellation fees: |
| 46
or more days…........... |
$150
per person, plus any airline and supplier
fees |
| 30-45
days…................. |
$200
per person, plus any airline and supplier
fees |
| 15-29
days…................. |
$250
per person, plus any airline and supplier
fees |
| 0-14
days…................... |
Will
result in full forfeiture of the package
price |
Once the package has begun, there will be
no refunds for any unused , partially used
or missed features or services for any concept,
including but not limited to weather conditions,
changes or delays in airline schedules,
medical conditions.
AIRFARE
(if purchase permits)
Because
you are legally responsible for the terms
of purchase related to your itinerary, we
encourage you to review the airfare rules
carefully. These rules apply to the itinerary
you select and include important details
regarding changes, refunds, penalties, fees,
other terms and restrictions. In general,
most of our discounted airfares, particularly
for economy/coach class, do not permit itinerary
changes or cancellations/refunds.
If
your airfare does permit a change or cancellation/refund:
(1) there is a $50 per-ticket, non-refundable
fee to process your change or cancellation/refund;
and (2) the issuing carrier may require
you to change or cancel your itinerary prior
to your flight, as originally scheduled,
and/or to pay a processing fee, including
any applicable increase in airfare amount
(the amount will vary by market, dates,
the issuing carrier, and your specific airfare
rules).
Telephone
notification of cancellation must be received
prior to departure from the point of origin,
followed by a written request. Any claim
for refund must be submitted to our offices
IN WRITING along with any supporting documentation
within 30 days of completion of the trip.
NO REFUND REQUESTS WILL BE ACCEPTED BY PHONE.
Refund requests will be processed within
30 days of receipt. A refund processing
fee of $50 will apply to all bookings.
NO
SHOWS
Entire
payment forfeited.
PRICE
Prices
include travel agency’s compensation
for services, operation, promotion, and
profit. Prices are subject to change without
notice. All package prices are quoted per
person based on double occupancy, unless
otherwise noted. All prices are based on
availability. While every effort is made
to ensure the accuracy of our prices in
print and when quoted by phone or email,
Victory Travel Inc. reserves the right to
make subsequent adjustments if it is discovered
that a particular price was shown or quoted
incorrectly. We reserve the right to make
reasonable changes and/or substitutions
in the itinerary where deemed necessary
for the benefit of all passengers.
Victory
Travel Inc. can only guarantee prices for
bookings that are fully paid to Victory
Travel Inc prior to a price increase.
PRICE
DOES NOT INCLUDE
Price
does not include expenses and items not
mentioned including but not limited to air
transportation, tips, meals, beverages,
phone calls, parking fees and other items
of a personal nature. Prices do not include
airport/airline departure and immigration
taxes, passenger flight segment tax, any
airport passenger facility tax, security
fees, fuel surcharge that may apply. These
taxes and fees will be quoted and collected
by Victory Travel Inc. at time of booking
reservation as listed on our Reservation
System only (CRS) (YOU MAY BE REQUIRED TO
PAY TAXES OR FEES NOT ALREADY COLLECTED,
such us departure taxes in some Latin American
Countries)
HOLIDAY/
PEAK SEASON
Seasonal
price fluctuations in airfares may apply
during certain peak seasons. In addition,
some hotels and suppliers have special pricing,
cancellation, change and minimum stay and
refund policies for these travel periods.
To obtain more information regarding Holyday
and Peak Season reservations and policies
please call Victory Travel Inc. at 1-800-878-9986.
TRAVEL
INSURANCE
Victory
Travel Inc. and LatinEscapes.com highly
recommend to all passengers to protect their
trip by obtaining baggage , medical, cancellation,
trip interruption , trip delay and accident
insurance. Victory Travel Inc. shall not
be liable for any loss or damage to baggage.
For more information
on how to obtain travel insurance please
click on the "Insurance" link
of this site or call Travel Guard directly
at 1-800-454-7107.
BAGGAGE
Luggage
allowance will be in accordance with airline
regulations. Please check with the carrier
about allowances and restrictions. Victory
Travel Inc. shall not be liable for any
loss or damage to baggage. All lost or damaged
luggage must be reported to the air carrier
at the time of the incident and before you
leave the airport.
TRAVEL
DOCUMENTS
NOTE:
FOR ALL INTERNATIONAL PASSENGERS PROOF OF
CITIZENSHIP IS REQUIRED.
U.S.
citizens traveling internationally will
be required to show proof of citizenship.
Valid
proof of citizenship are:
- Valid
Passport
- Original
state issued Birth Certificate with affixed
seal and photo ID back-up.
Many
countries require entry visas for American
travelers. As each country’s visa
requirements vary for US or non-US citizens,
we highly recommend that you consult with
the consulate and/or tourist office of the
country or countries you are planning to
visit in order to determine their exact
requirements. Failure to produce proper
citizenship documentation may result in
denied boarding. It is sole responsibility
of the passengers to obtain visas independently.
Victory Travel Inc will no be held liable
for trip cancellations or alterations occurring
from lack of appropriate travel documents
and no refunds will be considered for such
instances.
MEXICAN
TOURIST CARD
The
Mexican Government requires US citizens
to obtain a tourist card to enter Mexico.
This document may be obtained at the airline
ticket counter upon check in, Non US citizens
must contact the Mexican Consulate directly
for entry requirements. Children under 18
years old, traveling alone or with one parent
only, require a written an notarized permission
of the parent(s) not traveling with the
child. US citizens must have personal identification
that establishes citizenship at the time
of travel.
SPECIAL
NOTICE
Delays,
cancellations and overbookings may occur
on flights, cruises, hotels and land reservations
by the participants suppliers. While Victory
Travel Inc. will be everything possible
to avoid these inconveniences, it shall
not assume responsibility for the respective
suppliers
SAFETY
TIPS FOR TRAVELERS
Traveling
to new destinations is rewarding and exiting.
Tourist must be aware, however, that criminal
activity exists in every country. Valuables
and other personal items are your responsibility.
Most hotels offer safety facilities. You
may want to deposit cash, traveler’s
checks, passports, jewelry and other valuables
for security. Do not pack medication, jewelry,
film, important documents, cash or fragile
items in your checked luggage.
LIMITATION
OF LIABILITY
By
booking a vacation package or an airline
ticket with Victory Travel Inc., you acknowledge
that in all events Victory Travel Inc. shall
not be liable for any consequential damages
and that the sole extent of Victory Travel
Inc. liability shall never exceed the amount
actually paid by you to Victory Travel Inc.
RESPONSABILITY
Victory
Travel, Inc. located in Huntington Park,
CA and/or its associated companies, agents
and representatives act only as an agent
for the owners and operators of transportation,
accommodations, services, and facilities
contracted for you and , therefore, are
not to be held responsible for any losses,
damages, negligence, or additional expenses
caused by delay or other changes in transportation
or by sickness, weather, strikes, war quarantine,
or to other causes beyond the control of
the operator. Victory Travel, Inc assumes
no liability of theft, or conveyance. The
passage contract, when issue, shall constitute
the sole contract between the airline and
the purchase of these tours and /or the
passenger. All travel documents and required
personal identification , as well as compliance
with all customs and immigration regulations,
is you responsibility. Fares and schedules
are subject to change without notice. Payment
constitutes consent to all provisions in
the General Conditions.
ARBITRATION
Any controversy or claim arising out of,
or relating to, any vacation package, cruise
and/or airline ticket advertised by or purchased
at Victory Travel Inc. shall be submitted
to binding arbitration in accordance with
the Commercial Arbitration Rules of the
American Arbitration Association. The arbitration
shall be conducted at American Arbitration
Association offices located in Los Angeles,
California. Judgment upon the award rendered
by the Arbitrator(s) may be entered in any
court having jurisdiction thereof. Customer
and Victory Travel Inc. understand and agree
that, by agreeing to binding arbitration,
they are giving up the right to trial on
the merits, by either judge or jury, or
trial de novo and the right to appeal.
CALIFORNIA
SELLER OF TRAVEL LAW
Victory
Travel, Inc is a participant in the Travel
Consumer Restitution Fund. Our registration
is CST# 2053861-40. Registration as a seller
of Travel does not constitute approval by
the State of California.
WEB SITE USE AND LEGAL GUIDELINES
Thank
you for visiting LatinEscapes.com &
VictoryTravel.com. We have set up some guidelines
to ensure we can keep this area informative,
useful and fun for everyone. Because we
may change or modify these guidelines from
time to time, we encourage you to visit
this Web site frequently, because use of
this Web site is subject to the guidelines
then in effect. By using the pages in this
site you agree to follow these guidelines.
If you don't agree to follow our guidelines,
you shouldn't use this site.
LINKS
TO THIRD-PARTY SITES
This web site may contain hyperlinks to
web sites operated by parties other than
latinescapes.com or/ and victorytravel.com
such hyperlinks are provided for your reference
only. Victorytravel.com does not control
such web sites and is not responsible for
their contents. latinescapes.com' or/and
victorytravel.com’s s inclusion of
hyperlinks to such web sites does not imply
any endorsement of the material on such
Web sites or any association with their
operators.
MODIFICATION
Victorytravel.com may at any time modify
these terms and conditions and your continued
use of this site will be conditioned upon
the terms and conditions in force at the
time of your use. Victorytravel.Com may
make improvements and/or changes in the
products and/or programs described in our
Web site at any time without notice.
RESTRICTION
OF LIABILITY ON WEB SITE USE OR PERFORMANCE
Victorytravel.Com
will not be liable, in regard to this Web
site, the materials in, or the use of this
Web site, for any damages or injury caused
by (including but not limited to) any failure
of performance, error, omission, interruption,
defect, delay in operation of transmission,
computer virus, communication line failure,
theft or destruction or unauthorized access
to, or alteration of, this Web site, the
materials in, or use of this Web site whether
for alleged breach of contract, negligence,
or under any other cause of action. Victorytravel.Com
will not be liable for any damages or injury,
including but not limited to special or
consequential damages that may result from
the use of, or the inability to use, the
materials in this site. The above limitation
or exclusion may not apply to you to the
extent that applicable law may not allow
the limitation or exclusion of liability
for incidental or consequential damages.
TRAVEL DOCUMENTS
NOTE: FOR ALL INTERNATIONAL PASSENGERS PROOF OF CITIZENSHIP IS REQUIRED.
U.S. citizens traveling internationally will be required to show proof of citizenship.
Valid proof of citizenship are:
Valid Passport (valid for six months beyond their travel dates)
Original state issued Birth Certificate with affixed seal and photo ID back-up.
Many countries require entry visas for American travelers. As each country's visa requirements vary for US or non-US citizens, we highly recommend that you consult with the consulate and/or tourist office of the country or countries you are planning to visit in order to determine their exact requirements. Failure to produce proper citizenship documentation may result in denied boarding. It is sole responsibility of the passengers to obtain visas independently. Victory Travel Inc will no be held liable for trip cancellations or alterations occurring from lack of appropriate travel documents and no refunds will be considered for such instances. |